Jobs at Djinni

Join a dynamic and fast-paced technology group as a Business Functional Analyst. This full-time remote role supports a mission-driven initiative, works closely with stakeholders and clients, and ensures process and data integrity across business systems.

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to move forward and learn alongside accomplished leaders. We’re seeking an experienced and outstanding member of our team.

Responsibilities

- Lead client-facing discovery: run workshops, interviews, and working sessions to identify pain points, goals, constraints, and success criteria
- Document detailed business requirements, functional specs, user stories, acceptance criteria, and use cases
- Translate business requirements into functional specifications for CRM/ERP configuration, integrations, and development (working with Product/Engineering)
- Own requirements lifecycle: scope control, prioritization, change requests, and stakeholder alignment
- Support Agile delivery: backlog grooming, sprint planning, UAT coordination, release notes, and go-live readiness
- Act as a bridge between client stakeholders and internal teams, ensuring clear communication, timely updates, and expectation management

Must Have
- Bachelor’s degree
- 2+ years of experience as a Business Functional Analyst / Business Analyst (client-facing experience required)
- Strong understanding of the Software Development Lifecycle (SDLC) and business-to-technical translation
- Experience with CRM and/or ERP platforms (any modern stack)
- Hands-on experience with delivery tools such as Jira / Asana / ClickUp
- Experience working in an Agile environment (Scrum/Kanban)
English B2+

Responsibilities:

• Develop and maintain scalable and efficient mobile applications using React Native.
• Work closely with back-end developers to integrate APIs and business logic into mobile apps.
• Design and implement smooth, performant UI components and navigation flows.
• Optimize applications for maximum performance across iOS and Android platforms.
• Collaborate with cross-functional teams to define and implement new features.
• Write clean, maintainable, and testable code following industry best practices.

Requirements:

• 5+ years of experience in full-stack or mobile web development.
• Strong proficiency in React Native for cross-platform mobile development.
• Understanding of mobile performance optimization, memory management, and render cycles.
• Familiarity with version control systems (Git).
• Experience working with relational and non-relational databases (e.g., MySQL, MongoDB).
• Practical hands-on experience with AI prompt engineering, leveraging Claude Code, Cursor, GitHub Copilot, or equivalent developer-AI tools.
• Solid understanding of LLM context design, tool integration, and code-generation workflows.
• Ability to effectively decompose complex mobile features into AI-assisted development tasks, accelerating delivery without sacrificing code quality.
• Familiarity with prompt chaining, retrieval-augmented generation (RAG), and agent-based workflows as applied to real product features.
• Comfort working in a hybrid development model where AI tools handle boilerplate and scaffolding, while the developer focuses on architecture, review, and edge cases.

Nice to have:

• Experience with back-end development using Node.js.
• Knowledge of APIs and microservices architecture.

Responsibilities:

• Develop and maintain scalable and efficient web applications.

• Work closely with front-end developers to integrate APIs and back-end logic.

• Design, implement, and maintain databases, ensuring their stability and scalability.

• Optimize applications for maximum speed and scalability.

• Collaborate with cross-functional teams to define and implement new features.

• Write clean, maintainable, and testable code following industry best practices.

• Leverage AI-assisted development tools to accelerate delivery, improve code quality, and streamline repetitive engineering tasks.

Requirements:

• 5+ years of experience in full-stack web development.

• Strong proficiency in back-end using Node.js

• Experience working with relational and non-relational databases (e.g., MySQL, MongoDB).

• Knowledge of front-end technologies (React.js, Vue.js, Angular) is a plus.

• Familiarity with version control systems (Git).

• Experience with APIs and microservices architecture.

• Practical hands-on experience with AI prompt engineering, leveraging Claude Code, Cursor, GitHub Copilot, or equivalent developer-AI tools.

• Solid understanding of LLM context design, tool integration, and code-generation workflows.

• Ability to effectively decompose complex back-end features into AI-assisted development tasks, accelerating delivery without sacrificing code quality.

Nice to have

• Experience with React Native

• Understanding of mobile performance optimization, memory management, and render cycles

🇺🇸We're looking for Customer Support to join our team. As a Customer Support, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.

💪Key Responsibilities:

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)

🔥Skills & Competencies:

• Previous experience in Customer Support and IGaming/Sweepstake is a must
• Excellent written skills in English (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment

⭐️ Nice to Have

• Experience in fast-scaling startups;
• Experience with US-facing iGaming/Sweepstake products;

🎁 What We Offer:

• Full remote work;
• Flexible working hours (start between 10:00 and 12:00 CET);
• 8-hour workday + break;
• 28 calendar days of paid vacation (after probation);
• 4 personal days off;
• 10 paid sick leave days;
• Healthy boxes and corporate gifts (including birthday gifts);
• Work with experienced leaders from top-tier companies;
• Company-provided equipment;
• Relocation support, if required.

If you see yourself in this role, let’s talk 💛

🇺🇸We're looking for an SEO Specialist to own and grow organic performance for a US sweepstakes casino. You'll work hands-on with the product, shape the SEO strategy, and drive real results - not just rankings, but traffic that converts.
 

💪 Key responsibilities

• Own the full SEO function on-page, off-page, and technical;
• Conduct competitor and market analysis, build and execute a growth-focused SEO strategy;
• Develop link-building strategies and manage a donor base;
• Create content plans and write detailed briefs for copywriters;
• Run regular technical audits and fix what slows the site down;
• Monitor core metrics, find growth zones, and iterate fast;
• Coordinate with adjacent teams, set tasks and control quality;
• Own your maintain clear project documentation.

🔥 Skills & competencies

• 3+ years in SEO, with proven iGaming experience
• Deep understanding of Google's ranking principles, algorithm updates, and search intent
• Strong on-page, off-page, and technical SEO knowledge
• Experience promoting mid- and high-frequency queries
• Proficient with Google Search Console, Ahrefs, Majestic, Screaming Frog, Surfer SEO, NetPeak Checker
• Comfortable with large data sets Google Sheets (formulas, pivot tables, VLOOKUP, REGEX, XPATH), GA/GSC integrations
• Hands-on link building, know the link types and how to build them independently
• Solid HTML & CSS, understand how the technical side affects rankings
• Experience using AI tools for SEO tasks
• English B2+
• Data-driven, results-oriented, strategic thinker

⭐️ Nice to have

• Experience with iGaming/sweepstakes niche SEO specifics
• Established donor base for link building
• Ability to configure domain background (hosting, Cloudflare, etc.)
• Experience launching SEO from scratch in a startup environment

🎁 What We Offer:

• Full remote work;
• Flexible working hours (start between 10:00 and 12:00 CET);
• 8-hour workday + break;
• 28 calendar days of paid vacation (after probation);
• 4 personal days off;
• 10 paid sick leave days;
• Healthy boxes and corporate gifts (including birthday gifts);
• Work with experienced leaders from top-tier companies;
• Company-provided equipment;
• Relocation support, if required.

If you see yourself in this role, let’s talk 💛

TICKETS is a fast-growing product within the bxnda.com ecosystem, a travel tech company scaling flight ticket platforms across 80+ markets.
We’re a fast-growing startup, not a bureaucracy-heavy corporation. 

Your role

You'll join our SEO team and contribute to growing organic traffic for our Brazil website. This is a great opportunity to develop your SEO skills while working on large-scale projects. With AI tools by your side, you'll be able to handle complex tasks more efficiently.

What You'll Do

• Optimize website pages for search engines
• Research keywords and analyze competitor strategies
• Work with large websites and understand how to scale SEO efforts
• Monitor and improve rankings using Google Search Console
• Test new SEO approaches to increase organic traffic
• Collaborate with the team to identify growth opportunities

What We're Looking For

• 1+ years of SEO experience
• Understanding of SEO fundamentals: keywords, on-page optimization, link building, technical SEO
• Experience with Google Search Console and Google Analytics
• Familiarity with large websites or aggregators is a plus
• Comfortable learning and adapting to new tools
• Proactive mindset and willingness to grow
• Focus on results and impact

Growth

This role offers a clear path to take on more responsibility and grow within our SEO team.

Work format

• Office-based
• Warsaw, Poland (or relocation to Warsaw)

✈️ Ready to build and scale? We’re waiting for your application.

Company Overview

ArboStar is a fast-growing B2B SaaS platform providing business management solutions tailored for the tree care and green industry. We are scaling across North America and internationally, helping companies streamline operations, manage leads, and grow revenue.

Role Overview

We are seeking a Marketing Director to own marketing strategy, execution, and performance across paid acquisition, PR, partnerships, and analytics.

This role is responsible for leading an established marketing team and ensuring marketing efforts directly support business growth through high-quality demand generation, strong MQL → SQL conversion, and measurable ROI.

The Marketing Director operates as the single point of accountability for marketing outcomes, working closely with Sales and Product.

Key Responsibilities

Marketing Strategy & Ownership

• Own end-to-end marketing strategy, priorities, and execution across all channels.
• Define quarterly and annual marketing plans aligned with company growth goals.
• Own core marketing KPIs, including lead quality, MQL → SQL conversion, pipeline contribution, and ROI.
   

Team Leadership & Management

• Lead, mentor, and manage a marketing team of 8 specialists (paid media, content, PR, partnerships, and supporting roles).
• Set clear goals, priorities, and performance expectations for the team.
• Ensure effective execution, accountability, and continuous performance improvement.
   

Demand Generation & Paid Media Oversight

• Oversee paid acquisition strategy across Google Ads, Meta Ads, LinkedIn Ads, Bing Ads, Capterra, and other relevant B2B platforms.
• Guide budget allocation and optimization decisions based on funnel performance and revenue impact.
• Ensure structured testing, CRO initiatives, and data-driven optimization across campaigns.
   

PR, Partnerships & Brand Growth

• Own PR and partnership strategy, including industry associations, media outlets, and strategic collaborators.
• Strengthen ArboStar’s brand visibility and credibility within the vertical B2B SaaS market.
• Ensure PR and partnership initiatives support demand generation and pipeline goals.
   

Cross-Functional Collaboration & Analytics

• Work closely with Sales to align campaigns with lead quality expectations and pipeline needs.
• Collaborate with Product on analytics, attribution, and marketing integrations.
• Oversee marketing reporting, dashboards, and performance reviews.

Qualifications & Skills

• 5+ years of experience in B2B SaaS marketing, including team leadership and performance ownership.
• Proven experience leading multi-channel demand generation and paid acquisition.
• Strong understanding of lead quality, MQL → SQL conversion, and revenue attribution.
• Experience managing marketing teams and cross-functional stakeholders.
• Strong analytical mindset and decision-making based on data and ROI.
• Comfortable owning outcomes, priorities, and trade-offs.
• Proven experience managing and optimizing $20,000+ monthly paid media budgets with a focus on ROI and lead quality.
• English proficiency B2 or higher.

Nice to Have

• Experience in vertical SaaS, field services, or construction-related industries.
• Familiarity with marketing automation platforms and workflow optimization.
   

What We Offer

• Opportunity to work in the green industry, supporting arborists and service companies that contribute to sustainable urban and environmental ecosystems.
• Competitive salary with performance-based incentives.
• Fully remote work aligned with Kyiv time (14:00–22:00)
• Leadership role with ownership over an established marketing team.
• Direct impact on pipeline growth, revenue, and company strategy.
• Close collaboration with executive leadership and cross-functional teams.

We are looking for a journalist to join our team and help us uncover the stories that shape our world for the Jeff Tilley YouTube channel. It’s a documentary channel where we explore different brands and their stories, countries and their innovations, and more.
 

Our content focuses on the stories behind it all - how companies operate, the real people and decisions behind them, and how they shape and change our lives. We dive into history, mistakes, smart ideas, business decisions, and unexpected twists that built the brands we all know.
 

Your role will be to explain the world behind brands, countries, and ideas in a simple and engaging way.
 

Take a look at our channel to get a sense of the style and type of content we produce: https://www.youtube.com/channel/UCiTnmfq3bV1YMmGyVSutS6w
 

We’re looking for someone who:

• Has strong English skills
• Is passionate about business, technology, and innovation
• Loves documentary storytelling 
• Knows how to build strong narrative structures
• Isn’t afraid of deep research and digging for unexpected details
• Can confidently communicate with foreign interviewees
• Meets deadlines and delivers consistently
• Doesn’t fully rely on AI to generate scripts (We’re not against it. AI tools for research are fine, and improved phrasing is welcome, but we don’t want generic content filled with cliche phrases like “game changer”, “chaos”, etc.) 
   

About the job:

• You will conduct deep research into companies, founders, industries, etc.
• You will conduct interviews when needed to uncover key insights/details
• You will create a storyboard for each script
• You will create 1-3 scripts per month
• Average length of each script: 3500-4500 words
• Up to $200 per script (we’re flexible and open to discussing the final rate together)  
   

Important: 

• We pay for each final script via Upwork or by bank transfer if you’re a registered private entrepreneur. 
   

Think you’re the right fit for our team? Share your previous work and CV with us. If your skills match what we’re looking for, we’ll offer you a paid test task to conduct research and write a documentary script. If it aligns with our expectations, we’ll be happy to work with you on a long-term basis. We can’t wait to see your skills!

We are seeking a Senior Product Manager to lead.

This role is critical to our platform's expansion and optimization, working directly with company leadership to drive product roadmap decisions while managing a specialized technical team responsible for building and maintaining integrations with major advertising platforms.

Key Responsibilities

• Collect and translate business requirements from company ownership into actionable product specifications
• Define and execute product strategy for ad network integrations and channel expansion
• Drive cross-functional collaboration between engineering, data science, and business development teams
• Lead and mentor a specialized integration team of engineers and QA professionals
• Set team priorities, manage sprint planning, and ensure delivery excellence
• Foster a culture of innovation and technical excellence within the integration team

Product Development Priorities

Primary Focus:

• Automate existing channel integrations to enable seamless two-way data synchronization
• Optimize current integrations for improved data accuracy and real-time reporting capabilities
• Streamline integration processes to reduce manual intervention and improve scalability

Secondary Focus:

• Identify and prioritize new high-value advertising channels for integration
• Lead technical evaluation and implementation of new platform partnerships
• Expand market reach through strategic channel additions

Technical Oversight

• Define technical requirements and API specifications for channel integrations
• Create comprehensive product documentation and visual schematics for integration architectures
• Ensure data integrity and compliance standards across all integrated platforms
• Drive automation initiatives to improve operational efficiency and reduce time-to-market for new integrations

Required Qualifications

• 5+ years of product management experience in adtech, programmatic advertising, or related fields
• Deep, hands-on understanding of major advertising networks including:
• Paid social media platforms (Facebook, LinkedIn, Twitter, TikTok, etc.)
• API integrations and data synchronization protocols
• Experience with marketing automation platforms and attribution modeling
• AI-first mentality, strong interest in the emerging technologies, willingness to learn, adapt, and use AI tools to build portotypes, monitoring tools, and otherwise use them to aid both your and the teams' goals.
• Proven track record managing technical teams and complex integration projects
• Strong analytical skills with experience in data-driven product decisions
• Understanding of advertising technology ecosystem and data flow
• Experience with API integrations, webhooks, and real-time data processing
• Familiarity with advertising platform APIs and their capabilities/limitations
• Knowledge of data privacy regulations and compliance requirements
• Excellent stakeholder management and communication skills
• Experience translating business requirements into technical specifications
• Strong project management skills with ability to manage multiple concurrent initiatives
• Collaborative leadership style with proven ability to influence cross-functional teams

Nice to Have:

• Deep understanding of programmatic advertising channels (DSPs, SSPs, ad exchanges)
• Experience in pharmaceutical, healthcare, or highly regulated industry marketing
• Understanding of healthcare professional targeting and compliance considerations
• Familiarity with NPI data and healthcare professional identification systems
• Background in automation technologies and AI agent development/implementation
• Experience building or managing intelligent automation workflows and AI-driven processes

We are looking for a skilled CNC professional with strong experience in CAM programming and machining operations, capable of working with both turning and milling processes.

🔧 Responsibilities

• Develop and optimize CNC programs using SolidCAM
• Set up, program, and operate CNC machines (turning & milling)
• Work with 3-, 4-, or 5-axis machines
• Select tools, define machining strategies, and improve production efficiency
• Collaborate with engineering teams on manufacturability and process improvements
• Interpret technical drawings and CAD models

• Ensure high precision and quality of manufactured parts

   

✅ Requirements

• Hands-on experience with CNC machining (turning & milling)
• Strong experience with SolidCAM (required)
• Experience with CAD/CAM systems
• Ability to independently set up, program, and operate CNC machines
• Good understanding of machining processes, tools, and materials
• Experience working with complex parts and tight tolerances

⭐ Nice to Have

• Experience with Cimatron
• Background in mechanical engineering or machinery design
• Experience with multi-axis machining (4- or 5-axis)
• Experience working in production or manufacturing environments

💬 About the Role

This position is ideal for a specialist who combines strong CAM programming skills with practical CNC machining experience and can work independently on the full cycle from programming to production.

We’re looking for a Senior Native Media Buyer with proven hands-on experience in Taboola / Outbrain and other native platforms, who knows how to scale profitable campaigns and manage high ad spend.

This role is for a true operator — someone who works with data, understands funnels, and consistently delivers results.

What you’ll do

• Launch, optimize, and scale native advertising campaigns
• Manage high-volume budgets with a focus on profitability
• Analyze performance data and identify growth opportunities
• Build and structure campaigns for scalability and efficiency
• Run continuous testing (creatives, angles, funnels)

• Work closely with internal teams to drive performance growth

   

What we’re looking for

• Strong hands-on experience with Native traffic (Taboola, Outbrain, MSN, Mediago, etc.)
• Experience managing $100K+ monthly ad spend (current or recent)
• Proven ability to scale campaigns profitably
• Experience in Crypto or CFD verticals
• Data-driven mindset and strong analytical skills
• Advanced English (Tier-1 / Tier-2 markets)
• Experience with cloaking systems — a plus

What we offer

• Competitive base salary
• Performance-based bonuses
• High earning potential — top performers earn $15K–$50K/month

Interview process

Be ready to show:

• Real campaign performance data
• Budget levels and scaling strategies
• Optimization approach and decision-making logic

👉 We’re not looking for theorists — only for media buyers who can prove results and scale profitably.

About the role

We are a performance marketing agency working with clients in crypto, fintech, and iGaming. We run paid UA campaigns across Meta, Googla, TikTok, and programmatic DSPs - and creatives are at the core of what drives results.

We are looking for a Motion Designer who thinks in AI tools first - someone who uses Kling, Runway, Pika, or similar to generate video at speed, then shapes it into polished, performance-ready ad creatives. This is not a traditional motion design role. It is production-heavy, data-informed, and built around iteration speed.

What you will do

• Produce video ad creatives for Meta, TikTok, and programmatic platforms using AI video tools - Kling, Runway, Pika, Veo, or equivalents
• Edit, animate, add subtitles, sound, and polish until each asset is ready for launch
• Animate static banners into short video or GIF formats for display and in-app placements
• Work from creative briefs: interpret them, ask the right questions, and deliver without hand-holding
• Iterate on creatives based on performance feedback - CTR, CVR, CPI, CPA (not just visual taste)
• Maintain consistent output volume: multiple finished assets per week across different clients and verticals
• Stay current with AI video tools - test new models and share findings with the team

What we expect

• 1+ year producing video ad creatives with ability to show results
• Hands-on experience with at least one AI video generation tool: Kling, Runway, Pika, Veo, or similar
• Solid video editing skills: CapCut, Premiere Pro, or DaVinci Resolve
• Understanding of what makes a performance creative work: hook, flow, CTA
• Ability to work from a structured brief or finding references in spy services
• Consistent throughput discipline
• English at B1+

Nice to have

• After Effects for more complex motion pieces or branded animations
• Experience in crypto, fintech, or iGaming - you understand the visual language of these verticals
• Prompt engineering fluency - you know how to get consistent, on-brand output from AI video models

What we offer

• Full remote - work from anywhere, async-friendly culture
• AI-first stack - use the latest tools daily: Kling, Runway, and what comes next
• Top notch clients - have an ability to work with worldwide brands
• No micromanagement - ownership over your output, results over presence

You are the right fit if you have already replaced 80% of your workflow with AI tools and you are not embarrassed about it - you are faster and the output is better. Show us a reel that proves it.

We are looking for a Strong Middle Project Manager to join our software development team. This role is ideal for someone who can independently manage end-to-end delivery, work with distributed cross-functional teams, and serve as the key link between client expectations and internal execution. You will lead client engagements, ensure operational alignment, and support both financial health and long-term relationship growth. Most of the projects you will manage will be in the FinTech domain, requiring high attention to detail, security, and compliance standards.

Example with the project:

New projects are coming, so we are looking for a PM to join a few of them.
It can be discovery phases, outsourced fintech projects from scratch, or built based on our DashDevs product - FintechCore White label banking platform.

As a PM, you will work closely with the Program Manager, who will manage your work in terms of the strategic account and the company's goals.


Key Responsibilities

• Project Management & Delivery: Manage full project lifecycle from initiation to closure, ensuring scope, timeline, and quality goals are met.
• Stakeholder & Client Management: Act as the main point of contact for clients, drive proactive communication, align expectations, and build trust.
• Integration & Process Management: Ensure smooth coordination across engineering, QA, and product teams; manage change and delivery processes.
• Quality & Risk Management: Monitor project quality, track feedback, identify risks early, and lead mitigation strategies.
• Financial & Margin Oversight: Track project financials, forecast budgets, monitor profitability, and support contract renewals.
• Team Collaboration & Resource Planning: Coordinate with team leads and HR to manage onboarding, resource allocation, and overall team well-being.
• Continuous Improvement: Lead initiatives to refine delivery processes and client-facing communication for greater efficiency and transparency.
   

About you

• A 3+ years of commercial experience as a Project manager / Scrum master in software development projects (preferably in Fintech);
• Strong knowledge of every phase of the software development lifecycle;
• Ability to set up the processes and guide the Agile team;
• Ability to prioritize and control the deadlines;
• Accurate Scope management,
• Risk analysis and risk management,
• Ability to plan and manage releases;
• Lean development focus;
• Confident communication skills that help to build relationships with both clients and teams.
• Focus on value delivery and continuous improvement.
• Experience with Jira, Confluence and project management software.
• Experience with the Fintech projects

Would be a plus

• Experience in the Presale process
• BA experience
• Technical background
• PM or SM certifications
   

As a PM you will work mostly with Jira, Confluence, Slack, Google meet, and internally created dashboards that will help you in your daily routine. 
On our projects we use modern technologies that our tech team recommends based on each project’s needs.

The approximate project team will consist of:

• Solution Architect
• DevOps
• BA
• Designer
• 1-2 Backend Engineers
• 1-2 Frontend Engineers (Web or Mobile)
• QA(s)
• PM (full or part-time for 1 project)

 Who we’re looking for
We’re looking for a Senior Java Backend Developer to design, implement, and integrate highly scalable RESTful APIs and cloud-based distributed systems.
The goal is to ensure maintainable code, robust automated testing, and operational stability within a modern AWS ecosystem.

Ideal candidate:
• 7+ years of proven, practical experience with Spring Boot
• Strong proficiency in Java 17+/21, including modern language features
• Expertise in RESTful API design, implementation, and integration
• Strict adherence to clean code principles, automated testing, and SOLID, KISS, YAGNI
• Hands-on experience with cloud-based/distributed systems, specifically AWS (Lambda with Java runtime, API Gateway, CloudWatch)
• Strong CI/CD practices with a focus on monitoring and operational stability
• Very mature and fluent English for Pan-Baltic level communication
• Nice to have: Previous experience in banking, finance, or regulated environments; Quarkus experience

 Cooperation details (white-label)
• Start: ASAP, Full-time
• Format: Hybrid/Remote with occasional not being afraid office visits, paid business trip if to another country. Once per month on average.
• Budget: Open for your rates (in EUR)

 Senior Data Engineer

 Client - Enterprise Banking Client in the Baltics

Account Manager (B2B – ISO & PSP Partnerships)

FMPay is an international fintech company building modern infrastructure for online payments, digital payouts, and acquiring.

We work with PSPs, ISOs, fintech platforms, and global merchants, helping them scale efficiently, operate reliably, and meet the requirements of a regulated financial environment.

As we continue expanding our B2B partnerships division, we are looking for a skilled and motivated Account Manager to develop long-term relationships with key partners and ensure the stability of both operational and commercial processes.

Role Overview

The Account Manager will be responsible for managing and growing partnerships with ISOs, PSPs, and strategic clients.

This is a full-cycle, end-to-end position covering all stages of the partner journey — from lead evaluation and onboarding support to performance analysis, risk monitoring, and involvement in compliance processes.

If you enjoy a blend of analytics, communication, and deep operational immersion into fintech processes, this role is an excellent match.

Key Responsibilities

• Build and maintain strong relationships with assigned ISOs, PSPs, and strategic merchants.
• Act as the main point of contact throughout the entire partnership lifecycle.
• Conduct regular business reviews, identify growth opportunities, and proactively resolve issues.
• Oversee the full client journey: from lead qualification and onboarding to integration, operational support, and portfolio optimisation.
• Take over qualified leads from the Sales pipeline, assess suitability, and guide partners through onboarding requirements.
• Coordinate cross-functional communication between Compliance, Risk, Operations, Technical, and Finance teams.
• Monitor key indicators such as volumes, chargebacks, reserves, margins, and overall risk exposure.
• Support Compliance and Risk teams during periodic reviews, ODD, and KYC/KYB updates.
• Ensure partner activities remain aligned with scheme rules and internal policies.
• Maintain accurate CRM records and track all partner interactions, documentation, and operational updates.
• Provide structured feedback on product needs, market trends, and recurring partner requests.
• Serve as a bridge between commercial objectives and operational execution.

Requirements

Must-Have:

• 3+ years of experience in account management, partner management, or client success within a PSP, fintech, or acquiring organisation.
• Strong understanding of card acquiring processes: transaction flows, settlements, chargebacks, reserves, and scheme compliance.
• Proven experience managing relationships with ISOs, PSPs, or technology-driven partners.
• Hands-on experience with merchant onboarding and knowledge of KYC/KYB, risk assessment, and due diligence processes.
• Ability to interpret performance data and convert insights into actionable strategies.
• High level of independence, organisational skills, and ability to manage multiple projects simultaneously.

Nice to Have:

• Experience working with regulated financial institutions.
• Knowledge of international payment flows and cross-border business models.
• Additional European language.
• Experience with CRM and ticketing systems.

What We Offer

• Remote work or office locations in Malta/UK (with relocation/administrative support if needed).
• Opportunity to work with key international partners (ISO, PSP, fintech platforms).
• High degree of ownership and direct influence on commercial performance.
• Modern equipment and all necessary tools for productive work.
• Professional growth within a strong fintech team.
• Participation in international industry and fintech events.
• Competitive compensation + performance-based bonuses.

If you're looking to grow in an international fintech environment, build strong strategic partnerships, and work confidently with payment processes — we’d love to meet you!